Krystal Grand Cancun Review – Hotel Zone Stay & Altitude Tower Explained
Krystal Grand Cancun – Rates and Booking Information
Due to a blizzard that was forecast to hit the Twin Cities metro area on my original departure date, I decided to leave for Cancun a day early. The hotel I had originally booked did not have availability for the extra night, so I needed to find a place to stay for just one night in the Cancun Hotel Zone.
I found a great rate for a premium king room with a view at the Krystal Grand Cancun through Hotels.com. The total cost for the night was just $130, which felt like an excellent deal given the location and amenities.
In addition to the room itself, the Krystal Grand Cancun offers direct beach access and multiple swimming pools. The hotel also has an optional all-inclusive plan, priced at an additional $100. Since I was only staying one night and planned to eat outside the hotel, I chose not to add the all-inclusive option.
My stay took place during the COVID-19 pandemic (2021), and the hotel had several precautions in place. Before entering the building, guests were required to sanitize their shoes and hands, and temperatures were checked at the entrance.
Architecturally, the hotel is striking. The Krystal Grand Cancun features open-air hallways that overlook a large circular rotunda. The design creates impressive interior views, especially when looking down from the upper floors.
This hotel link is part of my Booking.com affiliate program through Awin. I will earn a small commission at no additional cost to you.
Krystal Grand Cancun Review – Hotel Zone Stay & Altitude Tower Explained - Table of Contents
Disclaimer: Buzzin’ Around the World strives to provide accurate and up-to-date information based on our research at the time of publication. We respect all applicable laws and fair use principles. If you believe any information is incorrect or violates regulations, please contact us at buzzinaroundtheworld@gmail.com.
Affiliate Links and Reviews: We use affiliate links to generate income and may receive a commission at no additional cost to you when you use our links. We strive for honest and transparent reviews, even for products which we receive compensation.
Content Creation: Our content is based on our own travel experiences. All photos are our own unless otherwise stated. We sometimes utilize AI tools to assist with tasks like generating titles, summarizing content, and improving organization.
For more information: For more information, please click HERE to visit our private policy page. We can be reached at buzzinaroundtheworld@gmail.com.
Checking In at the Krystal Grand Cancun
Only guests with confirmed reservations are allowed to enter the lobby at the Krystal Grand Cancun. Upon check-in, guests are issued a wristband with a plastic tag attached. The tag functions as the room key, while the wristband grants access to the hotel grounds.
Without the wristband, guests are regularly stopped by staff, so it’s clearly an important part of how the property controls access.
A bellhop delivered my suitcase to the room. While I would have been fine carrying my own bag, that did not appear to be an option. Fortunately, I had a few pesos on hand for a tip.
Check-in itself was quick. In addition to standard paperwork, I completed two COVID-related forms confirming I had no symptoms, and my temperature was checked again. From arrival to reaching my room, the entire process took about ten minutes
The Room – King Room with a View at the Krystal Grand Cancun
My king room with a view at the Krystal Grand Cancun was excellent. The king-size bed was comfortable, and the bedding was soft and clean. The bathroom featured a walk-in, rain-shower-style shower with strong water pressure.
The highlight of the room was the balcony overlooking the Caribbean Sea. From outside, I could hear the waves breaking along the shoreline. That evening, I sat on the balcony while uploading photos and working on my website, which was a great way to unwind after traveling.
All rooms at the Krystal Grand Cancun open inward toward the hotel’s central rotunda. I was assigned a room on the 8th floor, which provided a unique vantage point, especially at night when the interior lighting highlights the hotel’s design.
Pools at the Krystal Grand Cancun
I did not use the pools during my stay, as I preferred swimming in the Caribbean Sea. However, the pool layout at the Krystal Grand Cancun was somewhat confusing.
There are multiple pools on the property, and one was clearly marked as Adults Only – Altitude Tower. The Altitude Tower is a premium tier within the Krystal Grand Cancun, offering upgraded rooms and exclusive amenities for guests who book that category.
What Is the Altitude Tower at the Krystal Grand Cancun?
The Altitude Tower (sometimes referred to as Altitude by Krystal Grand Cancun) is a higher-end section of the resort. Guests staying in Altitude rooms typically receive access to exclusive adults-only pools, upgraded lounge areas, and premium room locations, often on higher floors with better views.
While the adults-only pool was labeled as restricted to Altitude guests, there did not appear to be active enforcement during my visit. That said, signage clearly indicated that it was intended for Altitude Tower guests only.
The Beach at the Krystal Grand Cancun
The highlight of my one-night stay at the Krystal Grand Cancun was the white sand beach and direct access to the Caribbean Sea. With daytime temperatures hovering around 80°F, conditions were ideal for swimming.
Although the shoreline itself is public, the hotel maintains the sandy beach area directly in front of the property. One advantage of staying at a beachfront hotel like the Krystal Grand Cancun is that you are not constantly approached by vendors selling food, drinks, chairs, or umbrellas.
The hotel provided towels, beach chairs, and small cabanas. I did not ask whether the cabanas were complimentary, as I wasn’t interested in using one. In the water, I was able to walk out well over 100 yards and still stand comfortably, which made swimming very relaxed and accessible.
I brought a waterproof camera with me and took several photos from the water, looking back toward the hotel. The beach was an ideal place to cool off, relax, and enjoy the scenery.
Who the Krystal Grand Cancun Is Best For
The Krystal Grand Cancun is a good fit for travelers looking for a mid-range beachfront hotel in the Cancun Hotel Zone, especially those who value ocean views, beach access, and a quieter resort atmosphere. It works particularly well for shorter stays or travelers who plan to eat and explore outside the hotel rather than rely on an all-inclusive experience.
Affiliate Partner of the Month – Fourthwall
Fourthwall powers our brand-new Buzzin’ Around the World Merch Shop. Pick up a tee, hoodie, or sticker. All profits will help me continue to run this site and deliver great content!
Buzzin Around the World's Merch Shop
Want to Launch Your Own Merch Line?
Scroll to the bottom of our Fourthwall page and tap “Start Your Own Store.” That’s a referral link—if you sign up, Fourthwall rewards me with store credit I can use to buy more gear (at no extra cost to you). We only recommend tools we use and love.
Earn $200 in Travel Rewards with the Capital One VentureOne Rewards Card
The Capital One VentureOne Rewards Card is one of the few rewards cards that does not charge an annual fee. Cardholders can earn 1.25 points for every dollar spent while enjoying 0% APR for 15 months.
Currently, Capital One is offering a signup bonus of 20,000 points (worth $200 in travel rewards) when the cardholder spends $500 in the first three months. If you are interested in this card, I would appreciate it if you would sign up with the link below, as I earn a referral bonus of 10,000 points. Those points are worth $100 in travel rewards and will help me continue to bring great content to Buzzin’ Around the World.
Once again, the Capital One VentureOne card is one of the few reward cards without an annual fee and is the perfect card for someone who is just starting to get into the travel points game.