Is Sky a Good Airline? A Sky Airline Review – Cusco to Lima
Is Sky a Good Airline? My Honest Sky Airline Review
“Is Sky a good airline?” This was my first question after finding $49 flights from Lima to Cusco on Sky Airline (officially “Sky Airline,” not “Sky Airlines”). Online reviews were mixed, with reports of canceled flights, cramped seating, schedule changes, and inconsistent customer service. Despite the mixed feedback, the affordable ticket price was hard to resist. With LATAM flights costing at least three times as much, I decided to give Sky Airline a chance and booked a round-trip ticket from Lima to Cusco for $149, including an exit row seat and a checked bag.
Here’s a breakdown of my experience, from checking in to the in-flight experience. If you’re wondering, “Is Sky Airline worth it?” read on for a balanced review of the pros and cons of flying Sky Airline in Peru.
Booking and Communications with Sky Airline
After booking, I received daily emails in Spanish from Sky Airline promoting cheap fares. Unfortunately, one important email was buried in the spam—Sky Airline changed my departure time from early morning to late afternoon. I only discovered this change when I tried to check-in, and the new time didn’t work with my schedule. This forced me to buy a last-minute one-way ticket on LATAM for $249.
Pros: Sky quickly refunded the canceled leg, as they allow passengers to cancel a segment while keeping the return. Customer service was also responsive on Twitter, replying to my inquiry within an hour.
Is Sky a Good Airline? Flying from Cusco to Lima - Table of Contents
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Checking In at Cusco Airport for Sky Airline
The Cusco Airport check-in process for Sky was straightforward but slowed by unique procedures. I arrived 2 hours and 45 minutes before departure and was told I’d have to wait outside as the Sky Airline counter wasn’t open yet. Once the counter opened, passengers had to go through manual baggage checks before check-in.
Baggage Check: Security agents required all checked luggage to be hand-searched. This process involved unpacking items individually. My electric razor had to be transferred to my carry-on. This manual inspection significantly delayed check-in, as only two agents were handling baggage checks.
While Sky Airline isn’t at fault for the airport procedures, the extended waiting time may be something to consider when flying from Cusco.
Boarding Sky Airline – The Process at Cusco Airport
Cusco International Airport has only eight gates, and during my visit, all flights were bound for Lima. Passengers for multiple LATAM and Sky Airline flights crowded into a single waiting room with limited amenities (vending machines with drinks and snacks).
Sky Airline Boarding Process
Sky Airline boards by row, and with a VIP stamp on my ticket (likely from upgrading to a checked bag and assigned seat), I boarded early. After a quick ticket scan, we waited on the jet bridge for 20 minutes while the plane was cleaned. Boarding was efficient overall, with all passengers seated 15 minutes before departure.
Is Sky a Good Airline? In-Flight Experience on the A320neo
Sky Airline A320neo – Cramped Seating and Advertisements
Sky Airline operates Airbus A320neo planes, configured with 180 seats to maximize capacity. As a result, Sky Airline seats are quite cramped, with about 29 inches of legroom in non-exit rows. Fortunately, I had chosen an exit-row seat, which was slightly more comfortable.
Exit Row Tip: The exit rows are Rows 17 and 18 on Sky Airline’s A320neo. Row 18 is preferred, as the seats recline slightly more.
The cabin was covered in advertisements, adding a low-cost feel to the experience. Interestingly, Sky Airline seats do not have seatback pockets, which supposedly increases legroom slightly. However, even with this added space, non-exit row seats feel tight.
In-Flight Service on Sky Airline
During my one-hour flight from Cusco to Lima, Sky Airline offered no service—not even a water option for purchase. While the tray tables and seats were functional, the lack of any in-flight service stood out as a downside.
Sky Airline Recommendation: If you’re looking for the lowest-cost flight without frills, Sky Airline is a good option. However, for those expecting typical airline amenities, LATAM may be a better fit.
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